Privacy Policy

1. Information We Collect

We may collect the following information when you book a consultation or communicate with us:

• Name
• Mobile number / WhatsApp number
• Email address
• Address / city
• Photos of affected body areas
• Medical reports / history
• Payment-related information

2. How We Use Your Information

The information you provide is used to:

• Assess your condition
• Provide consultation and treatment advice
• Prepare customized Ayurvedic medicines
• Arrange courier and logistics if applicable
• Send follow-up reminders and treatment updates
• Respond to queries and support requests

We do not sell or rent your data to third parties.

3. WhatsApp Communication

By sharing your mobile number, you consent to communication via:

• WhatsApp messages
• Voice calls
• Media sharing (photos/reports)

Messaging apps may have their own privacy policies. We are not responsible for third-party platform practices.

4. Photo & Medical Data Usage

Photographs and case details may be used for:

• Clinical assessment and record keeping
• Before / after comparison

Photos will be used for educational or promotional purposes only after obtaining verbal or written consent.

5. Data Storage & Security

Your information is stored securely on password-protected devices and servers accessible only to authorized personnel.

While we take reasonable steps to safeguard data, no online or offline storage is completely risk-free.

6. Data Sharing

Your information may be shared only:

• With authorized clinic staff
• With courier partners (address only)
• If legally required by government agencies, court orders, or law enforcement

We do not sell, trade or commercialize patient data.

7. Patient Rights

You have the right to:

• Request access to your data
• Correct inaccurate information
• Withdraw consent at any time

Withdrawal of consent may restrict our ability to provide services.

8. Website & Cookies

Our website may use cookies or analytics tools to understand visitor activity and improve user experience.

These tools may collect anonymous technical data such as IP address, device type, and pages visited.

9. Third-Party Links

Our website or WhatsApp messages may contain links to third-party platforms. We are not responsible for the content, policies or security practices of external websites.

10. Children’s Privacy

Our services are intended for individuals aged 18 and above. Minors should be represented by parents or legal guardians.

11. Policy Updates

We may update this Privacy Policy periodically. Updated versions will be published on this page. Continued use of services implies acceptance of the revised policy.

12. Contact Information

For any queries, corrections, or privacy-related requests, contact: